Services · WhatsApp Business Platform
WhatsApp integrations, done properly.
Ampie Labs helps businesses set up and operate an official presence on the WhatsApp Business Platform — the API that powers automated and staffed business messaging at scale. We handle the technical work: account onboarding, phone number registration, message templates, webhooks, and the automation behind your conversations.
What we provide
- Guided onboarding — we connect your business to the WhatsApp Business Platform through Meta's official embedded signup flow, in your name, under your ownership.
- Phone number setup — registration and verification of your business number as a WhatsApp sender, including display name setup.
- Message templates — design, submission, and category management of the pre-approved templates WhatsApp requires for business-initiated messages.
- Automation & integration — routing inbound messages to your team or systems, automated replies, notifications from your existing software, and AI-assisted conversation flows where they genuinely help.
- Ongoing operations — monitoring delivery quality, keeping up with platform changes, and maintaining the integration so it keeps working.
How it works
We scope your use case
A short conversation about what you want WhatsApp to do — customer notifications, support, internal workflows — and whether the platform's rules fit it.
You connect your account
Through Meta's official signup window you create (or connect) your business's own WhatsApp Business Account — it takes a few minutes and you stay the owner throughout.
We build the integration
Number registration, templates, webhooks, and the automation logic for your workflows — tested end to end before anything reaches a real customer.
You go live, we keep it running
Your team uses WhatsApp; we watch the plumbing, quality ratings, and platform updates.
What you'll need on your side
A phone number for WhatsApp
You need a phone number your business owns that is not currently active on the consumer WhatsApp app (or WhatsApp Business app). It must be able to receive a one-time verification code by SMS or voice call. Landline, mobile, and most business VoIP numbers work.
A Meta Business Portfolio (we help you create one)
Your WhatsApp Business Account lives inside a Meta Business Portfolio (formerly Business Manager). If you don't have one, the signup flow creates it for you in minutes — no prior Facebook presence required.
A payment method on file with Meta
Because you own the account, Meta bills you directly for conversations at its published rates. You add a credit card to your own account; we never handle your message billing.
A display name and, ideally, a website
WhatsApp shows customers your business display name. Meta approves display names against your public presence — a working website that shows your business name makes approval smooth.
Customer opt-in
WhatsApp requires that businesses message only people who have opted in to hear from them. We help you design a compliant opt-in flow and keep records of consent — it's also simply how you keep delivery quality high.
Business verification (for scale)
An unverified business can start with a limited number of phone numbers and daily conversations. Completing Meta Business Verification — uploading standard business documents — lifts those limits. We'll tell you exactly which documents Meta accepts and walk you through the submission.
Questions businesses ask us
Do we lose control of our WhatsApp account by working with you?
No — the opposite. Your account is created under your own Meta Business Portfolio. You can see everything in your own Meta dashboard, revoke our access at any time, and continue independently or with another provider.
What does messaging cost?
Meta charges per message delivered, with rates that vary by country and message category. You pay those rates directly to Meta — we add nothing on top. Our fees are for engineering and operations only, agreed up front.
Can WhatsApp be connected to our existing software?
Yes — that's most of what we do. Order systems, CRMs, property-management platforms, internal databases: if it has an API or a database, we can route WhatsApp conversations and notifications through it.
What kinds of messages are allowed?
WhatsApp distinguishes utility, authentication, and marketing messages, each with its own template rules, plus free-form replies within 24 hours of a customer's message. We design your flows to fit these rules so messages actually deliver.
Data handling & legal
When we operate an integration on your behalf, we process message data as your service provider, under your instructions. Details are in our Privacy Policy; removal of your data is described in our Data Deletion Instructions.