Legal
Data Deletion Instructions
You can request that Ampie Labs LLC delete personal data we hold about you. This page explains how, and what happens next. It supplements our Privacy Policy.
How to request deletion
Email us
Send a request to privacy@ampielabs.com with the subject line "Data Deletion Request."
Tell us who you are
Include the phone number or email address the data relates to, and — if your request concerns WhatsApp messages — the name of the business you were messaging with. We may ask a follow-up question to verify the request is genuinely yours.
We confirm and delete
We will acknowledge your request within 7 days and complete deletion within 30 days, then confirm to you in writing when it is done.
What gets deleted
- Messages, attachments, and metadata stored in systems we operate;
- Contact records (name, phone number, email) we hold about you;
- Correspondence you have had with us directly.
What we cannot delete ourselves
- Data held by the business you messaged. When we act as a service provider for a business client, that business controls its copy of your conversation. We will forward your request to them and assist them in honoring it.
- Data held by Meta / WhatsApp. Messages delivered through WhatsApp also exist in your own WhatsApp app and are subject to Meta's own data practices. To manage that data, use WhatsApp's in-app account tools or contact Meta.
- Records we are legally required to keep, such as invoices or records needed to resolve disputes. These are retained only as long as the law requires.
Business clients
If you are a business client ending an engagement with us, message data and platform credentials associated with your account are deleted or returned to you per your contract — email privacy@ampielabs.com to initiate this.
Contact
Ampie Labs LLC
1815 51st St
Brooklyn, NY 11204, United States
privacy@ampielabs.com